Case Study: Porter County Sheriff’s Department achieves streamlined records management and rapid, secure access to warrants and case reports with DocuWare

Porter County Sheriff - Customer Case Study

The Porter County Sheriff’s Department (USA) faced rising paperwork and tight budgets that left officers and dispatchers bogged down by manual processes for warrants, case reports, tickets and jail records. Time‑sensitive documents were stored in file cabinets, retrieval often took 15+ minutes, deputies waited on dispatch to verify warrants, and staff spent hours re‑keying reports instead of policing.

By deploying DocuWare on‑premises and automating workflows, the department now scans and indexes warrants, case reports, tickets and booking forms for fast, secure access—case reports are available within an hour and warrants can be verified immediately. The digital solution cut administrative time, sped retrieval, reduced staff stress and improved productivity and retention, enabling employees to focus more on serving Porter County.

Porter County Sheriff

David Reynolds

Porter County Sheriff