Case Study: Packaging Specialties achieves nearly $70,000 in savings, improved efficiency and reduced paper use with DocuWare

Packaging Specialties - Customer Case Study

Packaging Specialties Inc., a 270‑employee sustainable film packaging provider with three printing plants, needed to cut paper use and streamline operations across multiple locations. Reliant on paper filing, overnight invoices and manual processes, the company sought a digitization solution to support its eco‑responsible goals and improve interdepartmental communication and invoice processing.

They implemented DocuWare (cloud) across accounting, HR, sales, customer service, maintenance and more—88 users, 31 workflows, scanning 2,000+ documents monthly and holding 80,000 records. Intelligent indexing, search and automated workflows sped invoice processing and daily customer invoicing, eliminated eight storage cabinets and reduced annual document boxes from 40 to 2, and enabled digital exchange instead of overnight shipping—saving nearly $10,000—and helped secure about $60,000 in vendor discounts while improving efficiency and customer/vendor communication.

Packaging Specialties

Debbie Kyzer

Accounts Payable