Case Study: Owens Group achieves faster, paperless order approvals and invoice processing with DocuWare

Owens Group digitises the release of supplier orders and incoming invoices with DocuWare

Owens Group is a nationwide UK courier and transport firm that needed to modernise procurement and finance processes to reduce paper dependency, improve process transparency and traceability, and give staff mobile access to order and invoice documents. The company sought faster approvals, clearer control over where orders stood, and a way to eliminate manual data entry into its accounting system.

Working with a local partner, Owens implemented DocuWare Cloud with a customised digital purchase order form, automated approval workflows and digital invoice capture with indexed metadata. The solution—integrated with SAGE 200—enabled immediate, device-independent access to documents, faster approvals and order processing, transparent archival of order documentation, and elimination of manual invoice entry, boosting efficiency across finance and purchasing.

Owens Group