Case Study: JTE Recruit Pte Ltd boosts placement speed by 50% with DocuWare

Optimizing Processes in a Startup

JTE Recruit is a Singapore-based recruitment startup that handles more than 600 job applications a day and hundreds of related emails, contracts and candidate documents. Before adopting a document management system (DMS) their recruiters kept files on personal laptops and shared them via Dropbox and Excel, which caused slow searches, multiple versions of documents and the risk of losing candidate knowledge when staff left.

The company implemented DocuWare to centralize, index and digitize its archives, give role-based access and let recruiters share search results via links; ten employees now use the system daily. As a result, document retrieval and accuracy improved, placement speed increased by almost 50%, customer response time shortened, and the firm reduced risk exposure—allowing the same-sized team to manage 200+ placements per month more effectively.

JTE Recruit Pte Ltd

Jonathan Ong

Co-Founder