Case Study: opta data group achieves streamlined, transparent invoice processing with DocuWare

opta data group - Customer Case Study

opta data group, an Essen-based provider of administrative solutions for the healthcare sector with over 1,800 employees across 17 organizations, faced slow, paper-driven accounting processes: more than 3,500 incoming A/P invoices per month were tracked in Excel and routed through multi-stage approvals, causing long processing times, little transparency and time-consuming searches.

By deploying DocuWare on-premises and integrating it with their Addison accounting system, opta data now scans and auto-indexes all invoices, uses a split booking dialog and digital approval stamps, and enables mobile approvals for 140 users. The result: dramatically faster processing (no duplicate account entry), clearer real-time visibility of invoice status, up to 100% preset booking values, and reduced effort for searches—delivering measurable time savings and improved supplier/customer trust.

opta data group

Benedikt Steffen

Director, Project Manager - Accounting