Case Study: McBride Homes manages growth without increasing costs and automates invoicing with DocuWare

McBride Homes - Customer Case Study

McBride & Son Contracting Co. (McBride Homes), an employee‑owned, Top‑100 Missouri homebuilder with more than 1,000 craftsmen and 300 office staff, faced growing document and workflow challenges across seven regional offices. They needed a secure way to manage invoices, check images and personnel files, ensure compliance with state and federal regulations (including HIPAA), improve audit controls, support lien and recall tracking, and strengthen disaster recovery — all while controlling personnel costs as the business expanded.

By deploying an on‑premises DocuWare solution integrated with Citrix, McBride implemented electronic content folders, digital annotations, job‑code indexing and automated approval workflows; invoices and check images are archived and HR files are stored with HIPAA‑segregation. The system sped approvals, improved internal controls and searchability, enabled proactive recall and lien handling, and provided disaster recovery — helping the company manage 15% revenue growth without adding staff, cut courier/storage costs and boost productivity and customer confidence.

McBride Homes

Andrea Templeton

Corporate Controller