Case Study: Lompoc Valley Cardiovascular Center achieves 24/7 secure, paperless patient records and cost savings with DocuWare

Lompoc Valley Cardiovascular Center - Customer Case Study

Lompoc Valley Cardiovascular Center (LVCC), a California-based cardiac diagnostics practice, was struggling with growing volumes of paper medical records, labor-intensive filing and retrieval, large off-site storage costs (seven-year retention requirement), and a daily influx of faxed paperwork that slowed workflows and patient service.

LVCC implemented DocuWare (Internet Server and Recognition modules) through a DocuWare partner, digitizing almost all documents, integrating with existing office software, routing faxes to a central workstation, and enabling e-signatures and remote access. The change eliminated much printing and off-site storage, cut photocopying by about 3,000 copies in one month, sped record retrieval for clinicians and billing staff, and improved efficiency, security and patient communication.

Lompoc Valley Cardiovascular Center

Barry Coughlin

Founder