Case Study: Les Corts Mental Health Center achieves guaranteed deadline compliance with DocuWare

Les Corts Mental Health Center - Customer Case Study

Les Corts Mental Health Centre (CHMLC) is a public mental‑health provider in Barcelona that handles thousands of administrative documents each month — incoming invoices, grant applications, personnel certificates and request forms. Its decentralized, paper‑based process relied on couriers and manual handoffs, which created duplication, time wasted searching for files and a real risk of missed deadlines that could endanger public funding.

CHMLC implemented DocuWare as a central electronic archiving and workflow system (scanners, Outlook integration, task lists, electronic stamps and a RAID server), deployed within a week with user training. The system delivers instant access to documents, transparent approval workflows and faster processing; all grant applications are now submitted on time, staff efficiency and morale have improved, and the organization expects to recoup the investment within two years.

Les Corts Mental Health Center

Xavier Millán

Administration and Personnel Manager