Case Study: Konsing Group Ltd achieves faster project starts and streamlined document workflows with DocuWare

Konsing Group Ltd - Customer Case Study

KONSING GROUP Ltd is a leading Serbian telecommunications and IP technologies company with around 300 employees, including 100 field engineers. Before 2008 the company handled more than 5,000 documents a month through paper mail, foot delivery between two buildings and manual distribution, causing long delays (mail could take up to 30 days and contract approvals up to three weeks). They needed a central, faster document-pooling and retrieval solution.

KONSING implemented DocuWare with barcode labeling, network scanning and modules for recognition, auto-indexing and web access, giving controlled read/write rights and a single document pool accessible to off-site engineers. The result: instant access to scanned mail, contract approvals cut to under 10 days, quicker project starts and completions, faster collections and improved cash flow, reduced operational costs and capacity to take on more projects — prompting plans to expand DocuWare company-wide.

Konsing Group Ltd

Zdenko Lekan

President