Case Study: KLEiN Umformtechnik achieves company-wide digital transformation and streamlined order processing with DocuWare

KLEiN Umformtechnik - Customer Case Study

KLEiN-Umformtechnik, a German manufacturer of complex sheet‑metal parts and specialized tools—supplying customers such as Adient, Miele and Vaillant—faced slow, paper‑based administrative processes across two sites 500 km apart. Management set out to modernize Purchasing, Finance, Sales and HR to reduce search times, eliminate transfer delays, and ensure continuity for a distributed workforce (a need that became critical during the pandemic).

They implemented an on‑premises DocuWare document management system with Fujitsu scanners and integrations to SAP R/3 EHP7, Outlook and a custom sales solution, starting in Purchasing on January 1, 2020 and expanding company‑wide. The result: automated central filing, faster searches, transparent workflows, task reminders and digital personnel files—improving order processing, enabling remote work, unlocking early payment discounts and delivering immediate payback.

KLEiN Umformtechnik

Heiko Raue

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