Case Study: Jaya Apparel Group achieves increased efficiency and improved cash flow with DocuWare

Jaya Apparel Group - Customer Case Study

Jaya Apparel Group, a mid-sized Los Angeles–based designer and manufacturer supplying boutiques and major retailers, struggled with paper‑intensive order and shipping workflows. Although they received EDI transmissions, documents were printed and stored in boxes, making information retrieval slow, causing payment‑discrepancy disputes, double data entry and process bottlenecks that taxed staff and their Exchange server.

Jaya implemented DocuWare with scanners and AS/400 integration to auto‑index EDI, scan handwritten POs, and replace email‑based routing with electronic workflows. The change gave 45 users near‑instant access to archived transactions, sped dispute resolution, reduced double entry, unburdened the mail server, improved cash flow and paid for itself within six months while simplifying audits and removing stacks of paper from the office.

Jaya Apparel Group

Don Lewis

Chief Financial Officer