Case Study: Jack Tighe Ltd achieves faster invoice processing and error‑free document storage with DocuWare

Jack Tighe Ltd - Customer Case Study

Jack Tighe Ltd is a family-owned industrial painting specialist in Gainsborough, UK, serving large projects like ships, bridges and refineries with a group of some 350 employees. The accounts department struggled with a cumbersome paper process—more than 100 purchase invoices received daily plus around 150 sales invoices produced—requiring photocopying, manual stamping, data entry and physical routing, and they needed a solution that supported nine users and integrated with their existing accounting system.

DocuWare was deployed in 7.5 days with barcode recognition, autoindexing, network scanners and a workflow for electronic approval, giving nine accounts staff simultaneous access and linking to the creditors ledger. The result is error-free, instantly retrievable document storage, faster invoice approval and data entry, reduced paper and filing space, and measurable improvements in employee efficiency and customer service.

Jack Tighe Ltd

David Welch

Finance Director