Case Study: Chicagoland Fat Loss Camps achieves faster enrollment and major cost savings with DocuWare

Implementing the DocuWare solution enables Chicagoland Fat Loss Camps to expand their client base, reduce manual processing costs and redirect funds to grow the business

Chicagoland Fat Loss Camps, a Chicago-based service provider running six-week fitness and nutrition programs, faced slow client enrollment and high administrative costs because attendee information, weigh-ins, orders and referrals were tracked on paper. Kickoff events with 50–70 attendees generated illegible or incomplete forms and required extensive follow-up and manual data entry into the ERP, costing about $3,000 per event and forcing staff to spend long hours searching through thousands of pages.

After deploying DocuWare, the company moved to mobile e-forms with required fields and conditional logic, merged data for faster processing, and centralized documents for quick searches. Follow-up calls dropped from 500 to 50 per cycle, invoicing and order fulfillment sped up (improving cash flow), paper use and supply costs fell (about $500/month), and thousands of pages and 3,500 client records were digitized—freeing staff time to focus on customer experience and business growth.

Chicagoland Fat Loss Camps

Jackie Clark-Edwards

CEO