Case Study: HVVG Heimverwaltungs- und Vermietungsgesellschaft mbH achieves 60–70% time savings in invoice processing with DocuWare

HVVG Heimverwaltungs- und Vermietungsgesellschaft mbH - Customer Case Study

HVVG Heimverwaltungs- und Vermietungsgesellschaft mbH, which operates 24 assisted-living and nursing home facilities in Germany, struggled with scattered, paper-based processes: time-consuming mail routes, duplicate central archiving and manual invoice handling that took nearly 30 minutes per invoice. These inefficiencies created errors, slow approvals and high administrative costs across accounting and operations.

HVVG deployed DocuWare Cloud with AI-based Intelligent Document Processing (May–Oct 2024), routing scanned or emailed invoices to central mailboxes where IDP automatically indexes key data (invoice number, date, supplier) with over 94% recognition and feeds postings into their Simba accounting system. The result: duplicates eliminated, invoice processing reduced to under 10 minutes (60–70% time savings), consistent early-payment discounts, strong user adoption, and a clear path to further digitization like digital personnel files and QM manuals.

HVVG Heimverwaltungs- und Vermietungsgesellschaft mbH

Gereon Steinkuhl

Project Manager