Case Study: Hilpertshauser AG achieves faster order processing and centralized document management with DocuWare Cloud

Hilpertshauser AG - Customer Case Study

Hilpertshauser AG is a family-run metal goods manufacturer in Switzerland supplying the woodworking, furniture and appliance industries. Facing a growing flood of paper—about 100 orders a month stored in duplicated paper folders across departments—administration was slow, space-consuming and error-prone; the company needed an easy, low-cost solution that would integrate with its existing ERP.

Hilpertshauser implemented DocuWare Cloud integrated with SAP Business One (deployed from August 2017), scanning documents with Intelligent Indexing into a central repository and automatically archiving outgoing documents via print. Simple workflows route tasks to responsible staff, eliminating lost orders, speeding confirmations and giving instant access to related orders, production data and contracts—reducing search time and administrative effort while keeping monthly costs and maintenance low.

Hilpertshauser AG

Michel Hilpertshauser

Development / Technology, CEO