Case Study: Adams Fairacre Farms achieves faster, more accurate invoice processing and consistent store pricing with DocuWare

Grocery market digitizes accounts payable process across multiple locations, resulting in higher staff productivity and speedy cost research

Adams Fairacre Farms is a family-founded grocery chain with four Hudson Valley locations and about 100 store managers. Facing a paper-based accounts payable process that handled roughly 2,500 invoices weekly, the company lacked transparency and the ability for managers to research costs, which led to inconsistent vendor pricing across stores and slow, labor-intensive workflows.

Adams deployed DocuWare on-premises with Intelligent Indexing and seamless integration to its Sage accounting system, eliminating manual re-entry and simplifying use for basic computer users. The change reduced invoice “touches” from about 10 to 3, sped up vendor inquiries, made audits painless, freed office space by replacing filing cabinets, and uncovered pricing discrepancies that allowed the company to renegotiate for consistent, fair prices and higher staff productivity.

Adams Fairacre Farms

Mike DeCiutiis

Director or IT