Case Study: GFT Fassaden AG achieves faster, transparent invoice approvals and on-time payments with DocuWare

GFT Fassaden AG - Customer Case Study

GFT Fassaden AG, a 27‑employee supplier of innovative building exteriors in St. Gallen, Switzerland, handles about 100 supplier invoices a week and pays roughly CHF 14 million annually. Invoice approvals were paper‑based and manually routed, which made tracking slow and opaque—especially with staff working remotely—leading to delays and difficulty ensuring timely payments.

The company implemented the cloud DocuWare DMS integrated with its MyFactory ERP, using workflows to archive invoices (95% received electronically), route approvals by amount, and enable remote approvals via the DocuWare app. The system was quickly expanded to credit notes, HR expenses and fleet management, delivering faster, more transparent processes, on‑time payments (even during COVID), clearer responsibilities and fewer delays, with plans to automate additional workflows to reduce errors and costs.

GFT Fassaden AG

Iwan Thür

Managing Director