DocuWare
245 Case Studies
A DocuWare Case Study
Gastaldi International is an Italian consulting firm that specializes in claims management for insurance and reinsurance clients in the transportation and shipping sectors, with about 30 employees across Genoa, Naples and Milan. The company’s legacy document system could not meet functional, security and remote-access needs that became critical during the COVID-19 pandemic, prompting a search for a modern, easy-to-use cloud solution.
The firm selected DocuWare Cloud, integrating it with their claims database to create a secure electronic archive, role-based access controls and automated document workflows. The result was faster, more efficient processes, improved information security, no local IT overhead for maintenance, and plans to expand the digital repository to accounting and administrative documents to further reduce costs and paper usage.
William Fielding
Managing Director