Case Study: Advantage Credit, Inc. achieves 50% productivity gains and a paperless remote workforce with DocuWare

Credit reporting business moves from an office-based to a paperless remote business model, resulting in productivity gains of 50% and improving employee retention by 100%

Advantage Credit, Inc. (ACI) is a Colorado-based credit reporting firm serving lenders, brokers and banks. The company’s paper-heavy, office-bound workflows prevented remote work, led to rising turnover among experienced staff and constrained flexibility and growth.

ACI deployed DocuWare’s cloud document-management solution to digitize, securely archive and enable fast remote retrieval, collaboration and compliance. The shift to a largely paperless, remote model boosted productivity by 50%, eliminated staff turnover, allowed about 90% of employees to work remotely, cut office space and rent by roughly 65%, and made the business more scalable and compliant.

Advantage Credit, Inc.

Don Unger

President