Case Study: Community Title & Escrow achieves sub-48-hour title turnaround and centralized property records with DocuWare

Community Title & Escrow - Customer Case Study

Community Title & Escrow (CTE), an Arkansas title insurance company founded in 1886, faced growing difficulty managing centuries of land records and expanded operations across multiple counties while relying on manual, paper-based "tract book" indexing. The company needed a single, searchable database to eliminate error-prone handwritten processes and speed up title research and policy production.

CTE implemented DocuWare to digitize and index its archives—now over 40 million images—allowing staff across four offices to search by property description, party names and full text. The system cut turnaround to under 48 hours (vs. 4–7 days), lowered operating costs compared with leasing a title plant, streamlined audits and CFPB compliance, and freed staff for other work, giving CTE a clear competitive advantage.

Community Title & Escrow

Van Winton

President and Owner