Case Study: BACS Banco de Crédito y Securitización S.A. achieves secure, compliant digital document workflows with DocuWare

Banco de Credito y Securitizacion S.A - Customer Case Study

Buenos Aires-based BACS (Banco de Credito y Securitizacion S.A.), a financial services firm handling large volumes of loan portfolios, struggled with manual paper workflows: 20 employees managed over 50,000 loan documents per month, leading to lost or misfiled records, slow searches, reporting errors and difficulty meeting regulatory requirements (FACTA, UIF, BCRA).

BACS implemented DocuWare with partner Ranko S.A., scanning files, automating indexing (Autoindex) and linking DocuWare to internal systems to create digital workflows, alerts and secure electronic routing. The result was faster processing, fewer lost documents, improved customer service, immediate access for auditors, better record accuracy and stronger regulatory compliance—while freeing office space previously used for paper storage.

BACS Banco de Crédito y Securitización S.A.

Daniel Arzamendia

Operations and Systems Manager