Case Study: Mercury Air Group reduces billing time by six days and improves cash flow with DocuWare

Aviation fuel distributor automates workflow, reduces billing time by six days and improves cash flow

Mercury Air Group’s MercFuel, a Los Angeles–based jet fuel distributor serving commercial airlines, general aviation and government customers, handles more than 400 million gallons annually through a network of 1,000+ suppliers and processes about 12,000 invoices a month. Complex fueling transactions can generate multiple payables and receivables and often required waiting for vendor invoices, creating bottlenecks and a need to streamline core accounting workflows.

MercFuel integrated DocuWare with its accounting systems (MAS 500, Solar) and ABBYY for automated capture, indexing, PDF storage and electronic approvals, creating a synchronized, searchable workflow. The solution cut billing time by six days, improved cash flow, provided instant document access across offices, scaled quickly to additional divisions and HR, and let the team handle more work without adding staff.

Mercury Air Group

Rob Lovejoy

Chief Information Officer