Case Study: Armonea achieves faster, error-free invoice processing and higher productivity with DocuWare

Armonea - Customer Case Study

Armonea is a Belgian provider of assisted living and nursing homes operating 132 facilities with over 9,800 employees and caring for more than 15,000 seniors. Its accounting team spent large amounts of time manually posting non-standard incoming invoices (those not from main suppliers), creating a slow, error-prone process that tied up administrative resources.

Armonea deployed DocuWare Cloud to capture and read invoice data (supplier, date, amount, due date), route unclear items to a control list for quick correction, and automatically transfer validated data to its Agresso/Unit4 ERP. The solution is intuitive to use, improves recognition accuracy over time, and has cut several minutes per document—equating to many hours saved each week—while increasing accuracy and freeing staff for higher-value work.

Armonea

Nadia Zariouh

Accounts Payable Team Leader