Case Study: Airnautic AG handles 30% more orders with the same staff and goes paperless with DocuWare

Airnautic AG - Customer Case Study

Airnautic AG, a Swiss air freight and logistics provider operating from four airport locations, faced a rapidly growing volume of transport documents and invoices that required extra storage and paper-dependent processes. The company sought an electronic archive to mirror its paper files and reduce decentralization problems; DocuWare was launched on February 1, 2020—just before COVID-19 lockdowns made remote access essential.

By implementing DocuWare on‑premises (with Outlook integration) Airnautic digitized shipment dossiers, automated invoice routing with dual-control approvals, and created a central, tamper-proof document pool accessible across all locations. The change cut search and exchange times, eliminated extra filing space and faxes/emails, enabled business continuity during lockdown, and allowed the same 12 staff members to handle roughly 30% more orders.

Airnautic AG

Ernst Thoma

Managing Director