Case Study: FinFerries achieves fast, digital onboarding and stronger employer brand with DocuWare Cloud

Finferries - Customer Case Study

FinFerries, the state-owned Finnish ferry operator serving over 50 routes with about 400 employees, faced slow, error-prone onboarding for short-term and shift-based hires. Manual contract creation, postal or email signatures, lost documents and delayed IT access often meant replacements weren’t registered or contracts weren’t filed before assignments ended — hurting operations and the employer experience.

FinFerries implemented DocuWare Cloud (integrated with Visma Sign, SharePoint and other systems) to automate contract generation, mobile e-signing and audit-proof archiving; AI indexing and task lists speed processing and follow-up. About 40 HR users now complete contracts in minutes, have reliable records and faster IT provisioning, improving onboarding, reducing errors and strengthening the company’s employer brand.

Finferries

Sampo Suvitie

Chief Information Officer