Case Study: Quick Custom Intelligence achieves $40K annual savings and automated HR, onboarding and instant document access with DocuWare

Quick Custom Intelligence - Customer Case Study

Quick Custom Intelligence (QCI) is an AI-driven analytics and operations platform for casinos and resorts, deployed in more than 300 properties worldwide. Rapid growth since its 2020 founding left the company swamped with paperwork and manual processes—onboarding, invoicing and legal document handling were slow and resource-intensive, and QCI was preparing to hire staff just to manage physical files.

QCI deployed DocuWare cloud to automate onboarding, payroll, invoice and contract workflows, and integrated it with NetSuite. The system now supports 30 users, houses 15,000+ documents (about 500 added monthly), enables instant remote access, and restructured operations—saving roughly $40,000 a year by avoiding a paper‑filing hire and centralizing compliance and approvals.

Quick Custom Intelligence

Simon Burgess

Chief Administrative Officer