Case Study: Hotel New Orchid achieves 30% occupancy increase and higher revenue with DJUBO

Hotel New Orchid - Customer Case Study

Hotel New Orchid, a boutique property in Gangtok, was struggling with cancellations, no-shows, manual advance collection and a heavy reservation-desk workload while needing better online distribution. They engaged DJUBO, using its booking engine, quick-pay links, automated payment follow-ups, professional confirmations and channel-management features to streamline payments and reservations.

DJUBO implemented quick-pay links, auto-sync channel management, automated follow-ups and a direct booking engine so guests can self-create reservations and pay on the hotel website. As a result Hotel New Orchid saw cancellations and no-shows fall, reservation workload drop, OTA visibility and sales improve, and measurable gains of +20% OTA revenue share, +30% occupancy and a +10% increase in ARR.

Hotel New Orchid

Rahul Khandelwal

Director