Case Study: DX Media Direct improves call tracking and campaign ROI with Dial800

Direct response agency needs responsive call tracking & sub account management

DX Media Direct is a full-service direct response ad agency that needed a reliable way to track the traffic, calls, and revenue generated by its campaigns across channels like Hulu, Google, Facebook, and NBC. After problems with a previous provider’s uptime and support, the agency switched to Dial800 for phone numbers with built-in call tracking and customizable analytics reports.

Dial800 provided DX Media Direct with dependable tracking numbers, real-time reporting, and easy sub-account management for each client, allowing both the agency and its clients to access call and sales data by campaign. The result was years of reliable service with no major delivery issues, stronger visibility into ROI, and responsive customer support that helped DX Media Direct continue growing its direct response business.

DX Media Direct

Buddy Vaughn

Managing Partner