Case Study: Dell boosts IT productivity with Devolutions Remote Desktop Manager

Dell boosts IT productivity across 300 servers with Devolutions Remote Desktop Manager

Dell, a global technology infrastructure provider, faced significant IT productivity challenges. Their team in Brazil struggled to organize servers across multiple environments, found it tedious to manually type server names for connections, and lacked a centralized portal for remote tools and scripts. To address this, they turned to Devolutions and implemented its product, Remote Desktop Manager.

By using Devolutions' Remote Desktop Manager, Dell's team centralized all remote connections into a single platform. The solution allowed them to organize servers with pre-defined configurations and, most notably, use the Quick Connect feature to rapidly access servers without typing full names. This increased their agility and productivity. The team also gained access to a full suite of remote support tools, enhanced their security with integrated password management, and used built-in recording for troubleshooting. The measurable impact was a substantial increase in productivity and time savings for the IT professionals.

Dell