Case Study: REV23 Development achieves automated customer follow-ups with DevExpress XAF Workflow

REV23 Development, LLC - Customer Case Study

REV23 Development, LLC, a software company, faced a challenge with the manual and time-consuming process of sending customer emails for tasks like trial license follow-ups and payment reminders through its licensing application. This process wasted significant resources for the customer, who uses the DevExpress eXpress Application Framework (XAF) and its modules to build its products.

DevExpress provided a solution through its XAF Workflow module. The implementation involved creating a custom email activity and designing 28 automated workflows that triggered emails based on specific time intervals during a trial period. This automation saved the developer countless hours, recovered the initial setup time in less than a week, and is expected to generate more profits by improving customer outreach efficiency.

REV23 Development, LLC

Nate Laff

REV23 Development, LLC