Case Study: Numerica achieves stronger leadership development with Development Dimensions International

Numerica - Customer Case Study

Numerica, a growing credit union in Spokane, Washington, needed a formal leadership development program after mergers expanded its membership, workforce, and branch network. To prepare managers for future growth, it turned to Development Dimensions International and its Management in MOTION leadership training program.

Development Dimensions International implemented a three-year curriculum with classroom courses, conference calls, assessments, and on-the-job assignments to reinforce leadership skills across all levels. The program helped build a pipeline of internal leaders, improved communication and collaboration, and boosted recruitment and retention; Numerica also reported that leadership skills and performance increased significantly, with a clear positive impact on filling open roles with qualified internal candidates.

Numerica

Erynne Hallock

Training Manager