Case Study: Infosys achieves strategic sales growth with Development Dimensions International

Infosys - Customer Case Study

Infosys, a fast-growing Bangalore-based IT and consulting company, wanted to move beyond business as usual and build a more strategic global sales force to support its goal of growing revenues from $1 billion to $3 billion. To do that, Infosys partnered with Development Dimensions International to help its engagement managers and Client Services leaders sell more consultatively and win larger, transformational client projects.

Development Dimensions International worked with Infosys to define Success Profiles, assess leaders with 360° feedback, and roll out targeted development workshops in coaching, problem solving, communication, negotiation, and presentation skills. The program helped Infosys triple sales revenues in three years, more than double sales force productivity with only a 30% headcount increase, and generate 43% of revenue from services not offered five years earlier.

Infosys

Gaurav Rastogi

Associate Vice President and Head of Global Sales Effectiveness