Case Study: Ganesh Hosting streamlines help desk support with Deskpro

How Ganesh Hosting broke free from a limited heldesk to unlimited possibilities with Deskpro

Ganesh Hosting, a web hosting company in Vevey, Switzerland, needed help desk software that could be tailored to its team’s needs. Its previous solution felt incomplete and limited the support team’s ability to work efficiently while serving more than 500,000 companies.

Ganesh Hosting chose Deskpro for its customization options, documentation, and mobile app. With Deskpro, the team set up workflows and automatic ticket procedures, which helped them spend more time on personal tickets and higher-value clients, while the mobile app let agents support customers away from their desks.

Ganesh Hosting

Simon Hintermann

IT Engineer