Case Study: Sterling Forever achieves 80% fewer order issues with Descartes Sellercloud

Sterling Forever reduces order issues by 80% with Descartes

Sterling Forever, a fast-growing jewelry ecommerce company, faced significant operational strain due to inventory inaccuracies and limited reporting capabilities in its previous system. As order volume and SKU count increased, the company struggled with frequent order issues and a lack of visibility into profitability, making it difficult to scale. To address these challenges, Sterling Forever turned to vendor Descartes for a solution using their Descartes Sellercloud platform.

By implementing Descartes Sellercloud, Sterling Forever centralized its operations, gaining a single source of truth for orders, inventory, and reporting. The solution provided customizable workflows and automation, which drastically improved operational control. As a result, Sterling Forever reduced its daily order issues by 80%, successfully scaled to manage thousands of orders and over 15,000 SKUs, and gained stronger visibility into profitability.

Sterling Forever