Case Study: SportStop.com achieves 75% fewer picking errors with Descartes OzLink for NetSuite

SportStop.com Scoring Big with Descartes OzLink™ for NetSuite

SportStop.com, a family-owned online lacrosse retailer, was growing rapidly while managing more than 20,000 products. Its paper-based picking process was slow and error-prone, especially with SKUs that were difficult to distinguish by size and color, and it also created training and inventory visibility challenges. To address these issues, SportStop.com turned to Descartes OzLink™ for NetSuite.

Descartes implemented barcode scanning through OzLink for NetSuite, allowing pickers to place totes on carts, scan items, and validate each order in real time. The result was a 75% reduction in picking errors, faster fulfillment, improved order accuracy, and quicker training for temporary staff, while also reducing corrections at the pack station and increasing overall warehouse productivity.

SportStop.com

Paul Dell

Founder & President