Descartes
83 Case Studies
A Descartes Case Study
Slingshot Sports, a growing leader in outdoor products like wake boards, stand-up paddle boards and kite boarding gear, was seeing warehouse strain as product lines expanded and styles changed every year. To improve customer service and handle rising order volume, the company turned to Descartes and its OzLink™ for NetSuite solution to address fulfillment, inventory control and picking accuracy challenges.
Descartes implemented OzLink for NetSuite to connect warehouse operations in real time, automate wireless picking and integrated UPS shipping, and improve inventory visibility and serial number capture. The result was streamlined fulfillment for more than 1,000 orders per month, real-time tracking in NetSuite, lower shipping costs, better use of temporary staff during peak periods, and a 75% reduction in picking errors.
Nick Stuart
Director of Operations