Case Study: S. Bertram boosts delivery efficiency with Descartes route planning and telematics

S. Bertram - Customer Case Study

S. Bertram, Inc., a premier food service company serving the Northeastern U.S., was struggling with manually scheduled routes, limited visibility into driver locations, missed ETAs, and rising overtime costs. To address these fleet management challenges, S. Bertram turned to Descartes for route planning, scheduling, and telematics support.

Descartes implemented Route Planner™ On-demand along with integrated telematics to optimize routes, improve dispatch visibility, and provide real-time delivery status updates. As a result, S. Bertram improved on-time delivery performance, reduced miles driven and route-planning time, and increased driver productivity and customer satisfaction, which the company said rose from zero to about four or five on a ten-point scale.

S. Bertram

David Spira

General Manager, Receiving, Logistics and Fleet Manager