Case Study: Piller’s achieves efficient route sequencing and real-time delivery visibility with Descartes

Piller’s Improves Performance with Route Sequencing & Supply Chain Visibility

Piller’s Sausages and Delicatessens, a family-owned foodservice distributor, needed a better way to sequence delivery routes and gain visibility into its supply chain as demand grew. Manual route planning became difficult to manage, and dispatchers lacked real-time insight into delivery status, delays, and exceptions. Piller’s turned to Descartes for routing and visibility capabilities to improve day-to-day delivery operations.

With Descartes’ visibility and routing solution, Piller’s began creating optimized routes, tracking vehicles and orders in real time, and comparing actual performance against an engineered plan. The company reported immediate benefits within days, full driver adoption within two weeks, and long-term commitment within two months. Measurable results included a 12% increase in stops per on-area hour, projected annual savings of 8% in labor, fuel, and maintenance, and a potential 10% reduction in overtime.

Piller’s

Klaus Schraud

Fleet Supervisor