Descartes
95 Case Studies
A Descartes Case Study
North American Stainless, a major US stainless steel producer, faced challenges with its complex, manual load scheduling process. Using Excel spreadsheets led to inefficiencies, shipping delays, and detention charges at its multiple loading locations. To address this, the company turned to vendor Descartes and implemented its Shipper Transportation Management System (TMS).
Descartes provided an automated TMS solution that streamlined scheduling with built-in rules to prevent overloading. This resulted in more efficient operations, smoother daily throughput, and significantly reduced delays. The solution also provided greater rate visibility, allowing North American Stainless to prioritize lower-cost carriers. Descartes' implementation delivered substantial cost savings from reduced detention fees and freight expenses, while also improving reliability and customer satisfaction.