Case Study: Morris Furniture streamlines delivery routing and prepares for growth with Descartes

Morris Furniture Simplifies & Accelerates Routing Processes Helping to Prepare for Growth

Morris Furniture, a home furnishings retailer with 11 locations across Ohio, was struggling with inefficient manual delivery planning. Before using Descartes Route Planner RV, the team spent hours matching zip codes, splitting deliveries, balancing loads, and printing routes, which led to unbalanced truckloads, higher mileage, overtime costs, and driver morale issues.

Descartes implemented Route Planner RV, along with its Wireless/GPS system, to automate and optimize routing. The results were significant: Morris reduced its delivery fleet by 33% while still handling the same number of daily deliveries, cut mileage by over 20%, lowered staff overtime, improved delivery accuracy, and reduced routing timeframes by more than 75%, all while boosting driver satisfaction and preparing for growth.

Morris Furniture

Riaz Husein

Vice President Operations