Case Study: John S. James Co. improves compliance and productivity with Descartes

John S. James Co. Taking Operations to the Next Level with Descartes’ Transportation & Logistics Software

John S. James Co., a leading international freight forwarder and customs house broker, needed a way to manage a high volume of trade-related information, improve regulatory compliance, and reduce operating costs. With thousands of EDI messages and more than 50,000 import and export entries to handle, the company turned to Descartes for an integrated transportation and logistics software solution, including Descartes OneView Customs House Broker, Descartes OneView Forwarder Enterprise, and Descartes MK Denied Party Screening.

Descartes implemented a fully integrated platform that streamlined booking, documentation, security filings, customs entries, cargo management, and accounting while also providing access to customs regulations and denied party screening. As a result, John S. James Co. improved visibility, increased compliance, enhanced customer service, and significantly boosted productivity by reducing man-hours and handling thousands of EDI messages daily from one system.

John S. James Co.

Len James

Chief Financial Officer