Case Study: Java improves service quality and reduces costs with Descartes route planning solution

Java Improves its Quality of Service Thanks to Descartes' Route Planning Solution

Java, a Belgian food distributor and wholesale dealer, needed to automate and optimize its distribution planning to meet new food traceability legislation and improve service quality. The company also had to manage complex delivery constraints such as time windows, vehicle accessibility, temperature compartments, legal breaks, and ERP integration. Java selected Descartes and its route planning solution to address these challenges.

Descartes implemented an interactive route planning and optimization solution with automated geocoding, regional vehicle assignment, and support for multi-temperature deliveries. The result was better planning quality, fewer kilometers driven, reduced vehicle usage, and improved work-hour efficiency. After six months, Java reported service quality approaching 100% customer satisfaction and said the investment paid back in just a few weeks, despite continued growth in distribution activity.

Java

Walter Berden

IT Manager