Case Study: Hellman Worldwide Logistics achieves faster, more efficient quote management with Descartes Global Price Management

Hellman Worldwide Logistics improves quote workflows with Descartes Global Price Management

Hellman Worldwide Logistics, a growing logistics service provider, faced challenges with manual rating processes that impeded efficiency as its customer volume increased. The company needed a cloud-based solution to centralize rate management without straining IT resources. They turned to vendor Descartes and implemented its Descartes Global Price Management™ service to address this.

By implementing the Descartes solution, Hellman automated its quote workflow, which freed skilled staff from mundane tasks to focus on customer service and execution. The results for Hellman included increased efficiency, exceptional customer service, and increased profitability through up-sell recommendations. Descartes enabled Hellman to provide consistent, reliable communication for complex shipments and refocus resources on business growth.

Hellman Worldwide Logistics