Case Study: Edward Don & Company achieves more efficient delivery operations with Descartes

Edward Don & Company Delivering “Everything But the Food®” More Efficiently with Descartes

Edward Don & Company, a leading distributor of food service equipment and supplies, needed a more efficient, centralized order-to-delivery process to support next-morning delivery for 70,000+ customers nationwide. With more than 100 trucks operating from six distribution centers, the company faced inefficiencies in routing, limited visibility, and continuity risks if a facility lost power. To address these challenges, Edward Don turned to Descartes and its cloud-based Route Planner On-demand solution, integrated with SAP.

Descartes implemented a centralized cloud routing and execution platform that consolidated order-to-delivery processes across all six distribution centers, optimized routes, and improved real-time operational visibility. The solution helped Edward Don reduce mileage and fuel use, improve truck utilization, and strengthen customer service, delivering close to $100,000 in savings in the first year alone while supporting more reliable next-day deliveries.

Edward Don & Company

Tom Wydra

Corporate Fleet Manager