Case Study: Wizard Distribution achieves faster, lower-cost ecommerce fulfillment with Descartes ShipRush

Descartes ShipRush Gives Online Retailer the Ecommerce Fulfilment Speed and Functionality Needed to Stay Nimble

Wizard Distribution, an online retailer and manufacturer of specialty tools, metal detection products, and security wands, was struggling to keep up with rapidly growing ecommerce order volumes. As shipments increased across domestic and international markets, the company’s manual fulfillment process became too slow and labor-intensive. It turned to Descartes ShipRush to streamline order processing and shipping.

With Descartes ShipRush, Wizard Distribution automated order imports from multiple marketplaces, compared carrier rates in real time, printed labels, tracked shipments, and simplified international shipping and returns. The result was a major productivity boost: staffing for fulfillment dropped from six employees to two, shipping tasks that once took 15 minutes now take seconds, and shipping costs were reduced by as much as 40%. Descartes also helped Wizard improve customer service with remote access to order status and faster responses.

Wizard Distribution

Billy Carmen

Owner