Case Study: U.S. Foods improves delivery efficiency and accuracy with Descartes Perform for Food

Descartes Serves Up Foodservice Distribution Efficiencies

U.S. Foods, a leading foodservice distributor serving approximately 250,000 customers across more than 60 locations, was struggling with paper-based order management processes that were slowing growth, increasing costs, and creating errors in invoicing and delivery handling. To improve its last-mile logistics and customer service, U.S. Foods turned to Descartes and its Descartes Perform™ for Food solution.

Descartes implemented a cloud-based mobile platform that digitized routes, orders, manifests, proof of delivery, and barcode scanning for more than 5,000 drivers. As a result, U.S. Foods increased efficiency and accuracy, reduced overages, shortages, and damages, minimized customer disputes and write-offs, and lowered operating costs through cleaner invoices and real-time issue resolution.

US Foods

Federico Masais

Sr. Director, IT Supply Chain Systems