Case Study: Müller streamlines EDI growth with Descartes B2B Messaging

Descartes’ B2B Messaging Solution Helps to Bring Value-added Services to Logistics Supply Chain

Müller Fresh Food Logistics, a family-owned food logistics company, needed a future-proof way to manage growing EDI demands as more trading partners and message types were added. To support its conditioned warehousing and food distribution services, Müller turned to Descartes and its scalable B2B messaging solution to simplify and expand electronic data exchange.

Descartes implemented a flexible, scalable B2B messaging platform for Müller to exchange orders, dispatch messages, packing slips, and planned invoice messages, while reducing IT complexity and supporting new partner onboarding. As a result, Müller improved information accuracy, customer satisfaction, and delivery performance, while also gaining expert guidance and a platform that could grow with its business across multiple branches and operations.

Müller

Eric van Tiel

ICT Project Officer