Case Study: BC Sands achieves faster, more reliable last-mile delivery with Descartes

BC Sands Propelling Delivery Experience to New Heights with Descartes

BC Sands, a Sydney-based supplier of premium building and landscape products, needed a better way to handle complex last-mile delivery demands, tight delivery windows, and high volumes of same-day orders across a congested road network. To improve scheduling, routing, and proof-of-delivery, the company turned to Descartes and its route planning and delivery solution, including Descartes Route Planner, Reservations, and Mobile.

With Descartes, BC Sands implemented same-day optimization, integrated delivery scheduling, GPS-based tracking, and mobile proof-of-delivery to streamline operations and keep customers informed. The result was lower logistics costs, better fleet utilization, fewer returned loads, more accurate loading, improved DIFOT performance, and a stronger customer delivery experience with short lead times and flexible delivery windows.

BC Sands

Mark Parsons

Managing Director