Case Study: SwervePoint achieves faster, more accurate ecommerce fulfillment with Descartes OzLink for Acumatica

Accelerating eCommerce Integration & Fulfillment with Descartes OzLink for Acumatica

SwervePoint, a full-service merchandising agency managing more than 50 B2B ecommerce fulfillment programs for Fortune 500 customers, was struggling with a paper-based warehouse process that caused mispicks, weak inventory control, and slow order turnaround. To modernize its operations and better support growth, the company turned to Descartes and its OzLink™ for Acumatica solution to integrate warehouse activities with its ERP and ecommerce systems.

Descartes implemented a fully automated fulfillment workflow using wireless picking, barcoding, and scan guns to validate items, quantities, and bins in real time. The result was improved order accuracy, higher productivity, tighter inventory control, and faster onboarding for new staff, while helping SwervePoint meet same-day shipping expectations and reduce costly errors and downtime associated with physical inventory counts.

SwervePoint

Kevin Phoenix

Principal