Case Study: Truth Coffee achieves 8% month-on-month payroll savings and streamlined staff scheduling with Deputy

Truth Coffee - Customer Case Study

Cape Town–based Truth Coffee, led by General Manager Ken Walton, is a specialty coffee roaster and cafe known for its Barista Academy and commitment to “the Joy of Extraordinary Truth.” As the business grew, Truth struggled to measure skills and culture fit while relying on a manual time book and Excel for rostering, making scheduling the biggest time and management drain.

In mid‑2017 Truth adopted Deputy, a cloud‑based, smartphone-accessible rostering and staff-management app that lets department managers schedule their own teams and share event notes. The switch streamlined staff management across their 62 full‑time team members and delivered an ongoing 8% month‑on‑month reduction in salary and wages, freeing time and money to invest in staff development.

Truth Coffee

Ken Walton

General Manager